Privacy Notice



BE-ALERT WEBSITE PRIVACY NOTICE

Effective Date: March 1, 2026

Website: Be-Alert Emergency Notification System – https://be-alert.info

Owner: Orange Grove Office of Emergency Management


  1. Purpose: The Be-Alert system is operated by the City of Alice, Jim Wells County, and the City of Orange Grove to provide emergency notifications, public safety alerts, and important community information. This Privacy Notice explains how information is collected, used, protected, and disclosed.
  2. Information We Collect: We may collect the following information when you register or interact with the Be-Alert system:
    1. Name (optional)
    2. Phone numbers (voice/text)
    3. Email address
    4. Physical address (for location-based alerts)
    5. Alert preferences
    6. Device/browser technical data (IP address, browser type, cookies, timestamps)
    7. Providing personal information is voluntary however, certain features may not function without it.
  3. How Information Is Used: Information collected is used solely for:
    1. Delivering emergency and public safety notifications
    2. Sending community alerts and service messages
    3. System administration and improvement
    4. Compliance with legal and regulatory requirements
    5. Your information will not be sold, rented, or used for commercial marketing.
  4. Public Information & Texas Law: Information submitted to these governmental entities may be subject to disclosure under the Texas Public Information Act (Texas Government Code Chapter 552) unless exempt by law (e.g., confidential personal information related to emergency notification systems).
  5. Information Sharing: Information may be shared only when necessary with:
    1. Emergency response agencies
    2. Government partners
    3. ystem service providers operating under contract
    4. When required by law, court order, or public safety need
    5. All vendors must comply with applicable privacy and security standards.
  6. Data Security: The Cities and County uses reasonable administrative, technical, and physical safeguards to protect information, including:
    1. Secure servers and encrypted transmission
    2. Access control and authentication
    3. Regular monitoring and system updates
    4. No system can guarantee absolute security.
  7. Cookies & Tracking: The website may use limited cookies or analytics to improve usability. These do not track personal activity beyond system functionality.
  8. Children’s Information: The system is not intended for children under 13. Information should be submitted by a parent/guardian when necessary for emergency contact purposes.
  9. Opt-Out & Information Removal: Users may update or remove their information at any time by:
    1. Logging into their Be-Alert account
    2. Contacting: support@be-alert.info / (361) 384-4315
    3. Emergency alerts related to imminent threats may still be issued to protect life and safety.
  10. External Links: This site may contain links to external websites. The Cities and County are not responsible for external privacy practices.
  11. Changes to This Notice: This Privacy Notice may be updated periodically. The effective date will be revised accordingly.
  12. Contact Information:
    1. City of Alice – Office of Emergency Management 500 E Main St, Alice, TX 78332 (361) 668-7210 cityofaliceeoc@cityofalice.org
    2. City of Orange Grove – Office of Emergency Management 310 W Pundt Ave, Orange Grove, TX 78372 (361) 384-4315 support@be-alert.info
    3. Jim Wells County – Office of Emergency Management 200 N Almond St, Ste B-109, Alice, TX 78332 (361) 668-5803 jwc-emc@co.jim-wells.tx.us


Legal Notice



  1. General Use: The Be-Alert website provides emergency notification services and public safety information. Use of this site constitutes acceptance of this Legal Notice.
  2. No Guarantee of Delivery: The Cities and County do not guarantee receipt, timeliness, or accuracy of alerts due to factors outside its control including: • Cellular or internet outages • Device settings • Power failure • Third-party service disruptions Be-Alert supplements but does not replace official emergency response, 911 services, weather radios, or personal safety measures.
  3. Not Legal or Professional Advice: Information on this website is for public safety and informational purposes only and does not constitute legal, medical, or professional advice.
  4. Limitation of Liability: To the fullest extent permitted by Texas law, the City of Alice, Jim Wells County, and the City of Orange Grove shall not be liable for damages arising from:
    1. Failure to receive alerts
    2. Delayed notifications
    3. System interruptions
    4. Reliance on posted information
  5. External Links: Links to third-party services are provided for convenience and do not constitute endorsement.
  6. Copyright: All website content is property of the City of Orange Grove unless otherwise noted. Public safety information may be shared for non-commercial use with attribution.
  7. Jurisdiction: This website is governed by the laws of the State of Texas.


Accessibility Statement



  1. Commitment to Accessibility: The City of Alice, Jim Wells County, and the City of Orange Grove are committed to ensuring that the Be-Alert Emergency Notification website is accessible to all individuals, including persons with disabilities. We strive to provide digital services that are usable, understandable, and accessible regardless of technology or ability. This website is designed to comply with:
    1. Section 508 of the Rehabilitation Act (29 U.S.C. § 794d)
    2. Texas Administrative Code §213 – Texas Department of Information Resources (DIR) Statewide Electronic and Information Resources (EIR) Accessibility Standards
    3. Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
  2. Accessibility Features: The Be-Alert website includes the following accessibility features:
    1. Text alternatives for non-text content (ALT text for images and icons)
    2. Keyboard navigation support for all major functions
    3. Logical page structure with headings and landmarks
    4. Sufficient color contrast for readability
    5. Accessible forms with labels and clear instructions
    6. Responsive design for mobile and assistive devices
    7. No flashing or seizure-triggering content
    8. Compatibility with common screen readers (NVDA, JAWS, VoiceOver)
    9. Ability to zoom content up to 200% without loss of functionality
  3. Documents and Multimedia: When possible, documents posted on this website are provided in accessible formats. Videos include captions where applicable. If you require content in an alternative format, we will provide it upon request.
  4. Third-Party Systems: The Be-Alert system may utilize third-party services for emergency notifications. While the Cities and County works to ensure accessibility, some external systems may not be fully controlled by the City. We will assist users who encounter accessibility barriers.
  5. Reporting Accessibility Issues: If you experience difficulty accessing any part of this website or need assistance, please contact us. We will make reasonable efforts to provide the information in an accessible format and resolve issues promptly.
  6. Accessibility Contact:
    1. City of Alice – Office of Emergency Management 500 E Main St, Alice, TX 78332 (361) 668-7210 cityofaliceeoc@cityofalice.org
    2. City of Orange Grove – Office of Emergency Management 310 W Pundt Ave, Orange Grove, TX 78372 (361) 384-4315 support@be-alert.info
    3. Jim Wells County – Office of Emergency Management 200 N Almond St, Ste B-109, Alice, TX 78332 (361) 668-5803 jwc-emc@co.jim-wells.tx.us
  7. Alternative Access: If you cannot access the Be-Alert website, emergency information and alerts may also be available through:
    1. Phone notifications
    2. Email alerts
    3. Social media channels
    4. Local media and public safety partners
    5. Direct contact with the Cities and County
  8. Ongoing Improvement: The Cities and County are committed to continuous accessibility improvement and periodically reviews this website to maintain compliance with federal and Texas accessibility standards.


Terms of Use



  1. Acceptance of Terms: By accessing or using the Be-Alert Emergency Notification website, you agree to these Terms of Use. If you do not agree, please discontinue use of the site.
  2. Purpose of the System: Be-Alert is a public safety communication tool operated by the City of Alice, Jim Wells County, and the City of Orange Grove to provide emergency alerts, notifications, and important community information. It is intended to supplement, not replace, emergency services such as 911, NOAA weather radios, or official public safety instructions.
  3. No Guarantee of Notification: The Cities and County do not guarantee that alerts will be received, delivered, or timely due to factors beyond its control, including but not limited to:
    1. Cellular or internet service interruptions
    2. Device settings or user configuration
    3. Power outages
    4. Third-party system failures
    5. Network congestion
    6. Users are responsible for maintaining updated contact information and ensuring their devices are capable of receiving alerts.
  4. User Responsibilities: By registering or using Be-Alert, you agree to:
    1. Provide accurate and current contact information
    2. Maintain updated notification preferences
    3. Not misuse the system or attempt unauthorized access
    4. Not submit false or misleading information
    5. Use alerts responsibly and for public safety purposes only
  5. Appropriate Use: Be-Alert is intended solely for lawful purposes related to emergency preparedness, public safety, and community notification. Unauthorized use, interference, or attempts to disrupt the system may result in removal of access and possible legal action.
  6. Limitation of Liability: To the fullest extent permitted by Texas law, the Cities and County shall not be liable for damages resulting from:
    1. Failure or delay in alert delivery
    2. System outages or interruptions
    3. Inaccurate or incomplete information
    4. User reliance on website content
    5. Unauthorized access or misuse by third parties
  7. External Links: This website may contain links to external sites for convenience. The Cities and County are not responsible for the content, privacy practices, or accessibility of external websites.
  8. Intellectual Property: All content on this website is the property of the Cities and County unless otherwise noted. Public safety information may be shared for non-commercial use with appropriate attribution.
  9. Privacy: Use of this website is also governed by the Be-Alert Privacy Notice.
  10. Modifications: The Cities and County reserve the right to modify these Terms of Use at any time. Continued use of the website constitutes acceptance of any changes.
  11. Governing Law: These Terms are governed by the laws of the State of Texas.




Be Alert! Community and Weather Notifications for Jim Wells County, City of Alice, and City of Orange Grove



support@be-alert.info | Phone: 361.384.4315



FEMA | Texas Division of Emergency Management | Jim Wells County | City of Alice

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